Dangerous goods questions?
We can help.

Dangerous goods are substances or articles that can pose risks during transport, such as flammable liquids, aerosols, corrosives and lithium batteries. Their transport classification determines the applicable packaging, marking, labelling and documentation.

Start by identifying the correct classification and transport mode. Then check the applicable rules, packaging, labels, documents and carrier acceptance. DG Solutions can help review the shipment and prepare it for transport.

A UN number is a four digit identifier used for dangerous goods transport. It is one part of the classification and does not by itself establish all shipping requirements.

Dangerous goods are assigned to transport hazard classes based on their hazards. Some substances also have subsidiary risks that must be considered.

Where applicable, Packing Group I indicates high danger, II medium danger and III low danger. Not all dangerous goods are assigned a packing group.

An SDS is often helpful for classifying chemical products, particularly Section 14. It is not a substitute for checking the applicable transport rules, and some articles such as batteries may require other technical information.

Yes. We assist both businesses and individuals, subject to the goods being acceptable for the proposed transport route and carrier.

Not automatically. Many courier services restrict dangerous goods. The carrier must accept the particular goods and packaging under its service conditions.

Often, yes, but acceptance depends on the battery type, capacity, condition, configuration, route and carrier. Some batteries require cargo aircraft services and specialist packaging.

Potentially. Used batteries that are undamaged and suitable for transport may be accepted on certain services after assessment. Damaged, defective or recalled batteries need separate consideration and may be prohibited by air.

It depends on the bike, battery configuration, transport mode and carrier. In some relocations the bike and removable battery are transported separately.

Most high capacity e-bike batteries exceed passenger baggage limits. Check the airline rules before travelling. DG Solutions can assess specialist cargo options.

UN3480 generally identifies lithium ion batteries shipped on their own. UN3481 covers lithium ion batteries packed with or contained in equipment. Correct classification depends on the actual shipment.

UN3090 generally identifies lithium metal batteries shipped on their own. UN3091 covers lithium metal batteries packed with or contained in equipment.

It is a document summarising required transport testing for a lithium battery or cell type. Manufacturers and distributors may be able to provide it.

Yes. Watt hours can affect the applicable packing instruction, exceptions, labels and carrier acceptance. You can usually find the rating on the battery label or manufacturer specifications.

Do not book a standard shipment. Damaged, defective or swollen batteries can present serious hazards and are subject to strict restrictions. Contact a specialist before moving them.

Not always. Requirements depend on the UN number, packing instruction, section and transport mode. We check the applicable rules for the specific shipment.

We can assess power bank shipments. Power banks are generally treated as batteries rather than equipment, and acceptance depends on the battery specifications, quantity, packing and route.

Please provide the collection and delivery locations, battery brand and model, watt hours, weight, dimensions, condition, whether it is removable, and any available photographs or technical documents.

For shipments, this commonly means preparing or checking dangerous goods packaging, markings, labels and documentation for air transport under applicable requirements. It is separate from completing an IATA training course.

It is a prescribed transport document required for many fully regulated dangerous goods air shipments. It identifies the goods and confirms relevant preparation details.

No. Some goods are forbidden by air or restricted to cargo aircraft, specific quantities or approved routes. Carrier acceptance must also be confirmed.

The International Maritime Dangerous Goods Code sets requirements for dangerous goods transported by sea, including classification, packaging, documentation and segregation.

Many regulated sea freight shipments require a dangerous goods transport document. The precise paperwork depends on the cargo, shipment arrangement and applicable provisions.

For relevant sea shipments, this records information about how a cargo transport unit has been packed and secured. Whether it is required depends on the shipment.

NZS 5433 is a New Zealand standard used for the transport of dangerous goods on land. Requirements also arise under the applicable Land Transport Rule and other legislation.

Documentation requirements depend on the goods, quantities and applicable provisions. A specialist can help determine the correct transport paperwork.

Yes. DG Solutions can assist with preparation and coordinate freight through third party carriers, subject to route and carrier acceptance.

Contact us with the goods details and deadline. We can assess available options, although carrier schedules and acceptance cannot be guaranteed.

UN specification packaging has been tested and marked to a recognised performance standard. It still needs to be suitable for the particular dangerous goods and packing instruction.

Both are fibreboard box packaging codes. A 4GV design is tested for certain variations in inner packagings under specified conditions. The approval does not mean every substance or packing method is automatically permitted.

Not necessarily. Many regulated shipments require suitable UN specification packaging and a specific packing method. Ordinary cartons may be unsuitable.

95 kPa packaging is used in certain applications requiring resistance to a specified pressure differential, including some biological substance packaging configurations. The full packing instruction still applies.

That depends on the battery classification, size, packing instruction and applicable section. The lithium battery mark and Class 9 lithium battery hazard label serve different purposes.

Yes. Our online store offers dangerous goods labels, UN cartons and other specialist packaging supplies.

We can assess the reason for rejection and advise whether repacking, relabelling or updated documents could address the issue. Carrier acceptance is still required.

Pricing depends on the goods, origin and destination, package dimensions, chargeable weight, packing needs and carrier availability. Request a quote for an assessment.

Provide the product description, UN number if known, SDS or battery specifications, quantity, weight, dimensions, collection and delivery locations, and preferred timing.

Collection may be available depending on location, goods and carrier arrangements. Include the collection address when requesting a quote.

Transit times vary by destination, transport mode, carrier acceptance, customs and inspection requirements. Any estimate is indicative rather than guaranteed.

You may. Customs duties, GST or VAT and other destination charges depend on the goods and importing country. Charges billed to our account may be passed on to the customer under our terms.

Yes. Please provide an accurate declared value and description for customs and shipping documentation. Missing information can delay processing.

DG Solutions does not provide freight insurance as part of its standard export service. Customers should consider arranging suitable cover with their own insurance provider.

Transport is performed by third party carriers and delays can occur. Responsibility and any available remedies depend on the contract, carrier terms and applicable law.

Often, yes, subject to the goods and destination rules. Used goods can still attract customs duties or taxes, even when they are personal belongings or not for resale.

Yes. We offer or facilitate training covering relevant dangerous goods transport and workplace topics. Course suitability depends on the duties participants perform.

Initial training is for people who need to develop the relevant competencies. Recurrent training helps maintain competencies and reflect changes in requirements.

Several courses are available online. The appropriate training depends on the role, transport mode and applicable requirements.

Yes. We can discuss practical spill response training for teams, taking account of the substances and risks present at the site.

Yes. DG Solutions can review documentation and workplace practices and recommend improvements. Some statutory assessments or certifications require separately authorised persons.

We can review overseas Safety Data Sheets for New Zealand requirements and help identify changes or missing information. The work required depends on the product and available data.

An SDS should be kept current and reviewed when new hazard information or relevant regulatory changes arise. New Zealand suppliers also have applicable review and update obligations.

Yes. We can assist with practical reviews of chemical inventories, storage arrangements, signage, spill equipment and staff training needs.